Privacy Policy

At NTTC, accessible at https://nttc.com.np, we value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from our online store.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect the following information:

• Personal details such as your name, email address, and phone number.

• Billing and shipping addresses.

• Order details, purchase history, and transaction information.

• Account information, where applicable.

• Technical information such as IP address, browser type, device details, and website activity.

Payment-related information may also be processed by the payment service providers available at checkout.

2. How We Use Your Information

We use the information collected to:

• Process, confirm, and deliver your orders.

• Communicate order updates and delivery information.

• Respond to inquiries and customer support requests.

• Manage customer accounts and purchase history.

• Handle returns, refunds, and warranty requests.

• Maintain website functionality and security.

• Improve our products, services, and customer experience.

• Send promotional communications where you have provided the necessary consent.

• Fulfil applicable legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers involved in fulfilling your order or operating our website, including:

• Delivery and logistics partners.

• Payment processing service providers.

• Website hosting and technical service providers.

• Relevant manufacturers or suppliers for warranty-related assistance.

We may also disclose information when required by applicable law or a lawful request from a competent authority.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to maintain essential shopping functions, remember user preferences, and improve website performance.

These may include cookies used for shopping carts, account sessions, and website analytics.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Protection and Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet-based system can guarantee absolute security. We encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured channels.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and comply with legal obligations.

7. Your Privacy Rights

You may contact NTTC to request access to, correction of, or updates to your personal information.

Where applicable, you may also request account deactivation or deletion of personal information, subject to legitimate record-keeping and legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. NTTC is not responsible for the privacy practices or content of those external websites.

We recommend reviewing their respective privacy policies before sharing personal information.

9. Changes to This Privacy Policy

NTTC may update this Privacy Policy to reflect changes in our website, business practices, or applicable laws.

Any updates will be published on this page with a revised effective date.

10. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

NTTC

Website: https://nttc.com.np